Last Updated: February 1, 2026
Introduction
This Privacy Policy explains how Cali Chimney Sweep Inc, referred to as “Company,” “we,” “us,” or “our,” collects, uses, stores, and protects personal information obtained through our website, phone calls, text messages, email communications, and in person services. This policy applies to all visitors, customers, and users located in the United States, including residents of California.
Our services include chimney inspections, chimney sweeping and cleaning, chimney repairs, fireplace services, and related residential home services.
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Information We Collect
We collect personal information necessary to operate our business, provide services, communicate with customers, and comply with legal and regulatory obligations.
This information may include your name, phone number, email address, physical service address, billing and payment information, service history, photographs or videos of your property or equipment, written or recorded communications, IP address, browser type, device identifiers, and website usage data.
Payment information is processed securely through third party payment processors. Cali Chimney Sweep Inc does not store full credit card or banking information on its own servers.
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How Information Is Collected
Information is collected when you:
Submit forms on our website
Call or text our business phone number
Request estimates or schedule service appointments
Communicate with us via email
Make payments for services
Sign service agreements or invoices
Interact with our website through cookies or analytics tools
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How We Use Information
Collected information is used to:
Provide and manage chimney and home services
Schedule and confirm appointments
Process payments and invoices
Respond to customer inquiries and support requests
Send service related communications
Improve website functionality and user experience
Maintain internal records and service history
Comply with legal, regulatory, and insurance requirements
Prevent fraud and unauthorized activity
We do not sell personal information.
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Phone Calls and Text Messaging
By calling or texting (628) 888-8044, you consent to receive communications related to your service request. Message and data rates may apply depending on your mobile carrier.
You may opt out of text messages at any time by replying STOP.
Phone calls may be recorded for quality assurance, training, and documentation purposes where permitted by law.
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Cookies and Tracking Technologies
Our website may use cookies, pixels, and analytics technologies to collect non identifying technical information such as browser type, pages visited, time spent on pages, and general site usage patterns.
Cookies help us improve site performance and user experience. You may disable cookies through your browser settings, though certain features of the website may not function properly.
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Third Party Service Providers
We may share personal information with trusted third party providers strictly for business operations, including but not limited to:
Payment processors
Scheduling and CRM software
Website hosting providers
Analytics and performance tools
Communication platforms
All third party providers are required to safeguard personal information and are prohibited from using it for any purpose other than providing services to our company.
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Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no system can be guaranteed to be completely secure, we follow industry standard security practices appropriate for a home service business.
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Data Retention
Personal information is retained only for as long as necessary to provide services, meet legal and tax obligations, resolve disputes, enforce agreements, and maintain required business records.
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California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act and the California Privacy Rights Act.
These rights include the ability to request disclosure of the categories and specific pieces of personal information collected, request correction of inaccurate personal information, request deletion of personal information subject to legal exceptions, and opt out of the sale or sharing of personal information.
Cali Chimney Sweep Inc does not sell or share personal information for advertising purposes.
Privacy requests may be submitted using the contact information below. We may require identity verification before fulfilling requests. We will not discriminate against individuals for exercising privacy rights.
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Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
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External Links
Our website may contain links to third party websites. We are not responsible for the privacy practices, policies, or content of external sites.
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Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.
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Contact Information
For questions about this Privacy Policy or to exercise privacy rights, please contact:
Cali Chimney Sweep Inc
Phone: (628) 888-8044
Email: calichimney@gmail.com
Website: https://calichimney.com
